At Star Copy General Trading LLC, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a refund within 7 days of receiving the item.
1. Eligibility for Refund
– Items must be returned within 7 calendar days of delivery.
– Products must be unused, in original packaging, and in resalable condition.
– A receipt or proof of purchase is required.
2. How to Request a Refund
– Contact us at info@starcgt.com or call +971 4546 3700 within 7 days of receiving the product.
– Share your order number and reason for return.
– Our team will confirm return instructions and inspection process.
3. Refund Processing
– Once we receive and inspect the returned item, we will notify you of the approval status.
– Approved refunds will be processed to your original payment method within 7 working days.
4. Non-Refundable Items
– Used, damaged, or customized products are not eligible for refund.
– Shipping charges (if any) are non-refundable.
5. Contact Details
For any refund-related queries
Star Copy General Trading LLC
B-32, Al Mulla Warehouse,
Industrial Area 1, Al Qusais,
P.O. Box No: 381254, Dubai, UAE
đ +971 4546 3700
đ§ info@starcgt.com
đ https://starcgt.com/